Techniques for Conflict Resolution

Contra Costa County Employer Advisory Council/ Employment Development Department

Techniques for Conflict Resolution

Tuesday, October 18, 2016

7:30 a.m. to 10 a.m.

 Concord Clarion Hotel

1050 Burnett Avenue

Concord, CA 94520

 

Human resources personnel and business owners deal with conflicts in the workplace on a daily basis. This course provides valuable steps and tools to help address difficult disputes that often arise at the workplace that do no squarely fit into any other category.

 

Attendees will learn:

  • How to spot conflict before it spots you.
  • How to address conflict in business/working situations.
  • Neutral steps to take in order to help unfold the conflict.
  • How to deal with conflict derailers.
  • Tried and true steps to come to a resolution.
  • When bringing in a third party might be useful.

 

Speaker:

Jessica A. Braverman

Licensed to practice law in California since 1990, Ms. Braverman volunteers at the Contra Costa County Superior Court as a settlement conference mentor and a discovery referee. She has resolved thousands of disputes as both a trained mediator and settlement conference facilitator.

With a background in both teaching and training, Jessica customizes management training courses to fit the particular needs of each business and organization. She also teaches human resources management at Los Medanos College at night. Jessica owns the California Employment Law Training Center, a division of Braverman Mediation and Consulting.

 

This employer seminar is provided for educational and informational purposes only. It does not constitute an endorsement of the curriculum or speakers by the State of California Employment Development Department (EDD) or by the Contra Costa County Employer Advisory Council (CCCEAC). Aside from staff designated to represent the EDD, we assume no responsibility for the accuracy, legality, or content of the materials provided during this event.

The EDD, an equal opportunity employer/program, is a partner in this event. Auxiliary aids and services are available upon request to individuals with disabilities. Requests for services, aids, and/or alternate formats need to be made prior to the event by calling 925-602-0134 (voice). TTY users please call the California Relay Service at 711.

 

The Employment Development Department As a Partner to Employers

Greetings,

2016 has been an amazing year for Contra Costa County Employer Advisory Council (CCCEAC) members and, if you are not currently a CCCEAC member, now would be a great time to get on board!
Certificates of attendance will be available upon request.

______________________________________________________________________                       EACLogoeddlogo  The Contra Costa County Employer Advisory Council 

in partnership with

The California Employment Development Department

Present

The Employment Development Department As a Partner to Employers

 

The Employment Development Department enhances California’s economic growth and prosperity by collaboratively delivering valuable and innovative services to meet the evolving needs of employers, workers, and job seekers.

Labor Market Information Division (LMID): LMID collects, analyzes, and publishes statistical data and reports on California’s labor force, industries, occupations, employment projections, wages and other important labor market and economic data.

Tax Branch: One of the largest tax collection agencies in the nation, EDD’s Tax Branch works with employers to collect California’s employment taxes and data to support the employment security, child support, and personal income tax programs.

Unemployment Insurance Branch (UI): The UI Branch is responsible for administering the UI program. The basic UI components include payment of benefits, funding of benefits, and the administration of the program.

State Disability Insurance (SDI): SDI is a partial wage-replacement insurance plan for California workers. The SDI program is state-mandated and funded through employee payroll deductions.

Work Opportunity Tax Credit (WOTC): The WOTC promotes the hiring of individuals who qualify as members of target groups, by providing a federal tax credit incentive of up to $9,600 for employers who hire them. ______________________________________________________________________

Speakers:

Labor Market Information Division/Cindy Sugrue: Ms. Sugrue is currently the labor market consultant for the Oakland Metropolitan division, which includes Alameda, and Contra Costa Counties.

Tax Branch/Roger Jung: Mr. Jung is currently working in the Field Audit and Compliance Division of the Tax Branch as the employment tax consultant for the taxpayer education and assistance program.

Unemployment Insurance Branch/A’nette Knox-Talley: Ms. Knox-Talley currently works as a employment program manager in the Unemployment Insurance Oakland call center where she supervises a team of journey level and probationary staff.

State Disability Insurance/Brandy Collins: Ms. Collins is currently a disability Insurance program manager working with the Business Process Innovation Project in the Bay Area. She specializes in appeals and workers’ compensation.

Work Opportunity Tax Credit/Flechia Phillips: Ms. Phillips is currently the Work Opportunity Tax Credit (WOTC) office lead providing staff with training, and marketing the WOTC program to employers and job seekers.

Tuesday, September 20, 2016

Concord Clarion Hotel

1050 Burnett Avenue

Concord, CA 94520

Check-in: 7:30 a.m.

Program: 8 a.m. to 10 a.m.

Cost: $45 for Members/$75 for Nonmembers

 

For information about EAC membership meetings, or seminars, call Tanya Fulcher at 925-602-5023 or e-mail tanya.fulcher@edd.ca.gov.

 

 

Annual Scholarship Program – Now Available – Due 10/31/18

The Annual Scholarship Program is now available – Due 10/31/18
The Contra Costa Employer Advisory Council, CCCEAC, is pleased to offer it’s  Annual Scholarship Program.

This scholarship program is available for Members and their sponsored colleague, co-worker, or family member. It is designed to encourage and assist individuals on developing their skills to further their careers and professional growth. In addition, this program will help the member companies increase the skill levels of their employees, bringing new and innovative ideas to the company, and increasing employee satisfaction.

The 2018 Scholarship Application must be postmarked no later than Wednesday, October 31, 2018 to be eligible for the Scholarship Award. The CCCEAC board members will select from scholarship applications for these awards.

The application packet includes general scholarship information, criteria for eligibility, and instructions on submitting the application.